Methodologies

Documented processes drive consistency, efficiency and accuracy. Primus Networks has a defined process that is applicable to each of its practice areas and is followed on every client engagement. To the client, this means their project will be executed according to plan, the first time. The flow of the Services Delivery Methodology is as follows:

Assessment

Understanding a client's existing network architecture, including devices, topology, locations, applications, users, traffic patterns, segment capacity, and circuit capacity provides critical information for baselining. Understanding the organization's business, the direction of the organization and users' needs, dictates the business requirements of the network. Together, these elements form an assessment answering the important questions of who, what, where and why. The next step is how.

Design

To maximize the dollars invested by the client, Primus Networks crafts network designs tied to standards-based technologies that are reliable, scalable and meet all of the technical specifications documented in the assessment. Our strong alliance with the top technology providers allows us access to current product releases and updates that often make a significant difference in the design and the longevity of the infrastructure.

Proof of Concept

The size of the network and the potential financial loss from downtime determine the extent to which the Proof of Concept phase is conducted. Service Providers whose network supports countless users' traffic cannot afford for new network devices to negatively impact traffic flows or cause network outages. In these cases, Primus Networks will conduct an extensive battery of tests in a non-production setting to mitigate any production failures.

Implementation

Network Consultants and Project Managers work together to ensure correct configuration and a seamless cutover to the new network devices. Our technology expertise, project experience and defined processes provide precision as the designed devices are converted to the production environment.

Assessment

Primus Networks conducts a thorough assessment following the implementation phase of a project to validate that all items documented in the scope of work have been completed to the satisfaction of the client. In addition, we ensure that the technical implementation accomplishes the business objectives that were the catalyst for the project. Our objectives are to provide closure for the project, ensure that the client has received the best-of-class services that were expected, and to learn something from every project.

Support

Understanding that networks are dynamic and require management, monitoring and modifications, Primus Networks provides various support programs so our clients' networks function as expected from the first day after the implementation and for years following. This support can take the form of 24x7x365 monitoring; call support, on-site support, or periodic consultation on an as-needed basis.