Support

For remote support as scheduled with your technician, click here to initiate a live support session.
To reach Primus Support, call 866-996-0006.

From our responsive and knowledgeable telephone support staff through our project-based Professional Services group, Primus Networks personnel are trained to know that their first, second and third responsibilities are towards customer service and support. We realize that when your computer desktop or server has a problem it can be the most frustrating thing in your work day and can severely effect the productivity of your organization.

With a variety of support offerings ranging from 8 am to 5 pm on workdays only, through 24 hour support, seven days a week, we have a support solution that completely fits your requirements.

To learn more about our support services, call us today on 800-717-1604 or fill out our contact form.

As our business grew, our network performance started to suffer, impacting our business. Primus fixed our network efficiency through regular maintenance and monitoring. Now, our network is as reliable and efficient as ever, which has significantly helped our business. Thanks Primus.


Primus Networks. We manage your network. You manage your business.